RESERVATIONS
Please fill in our booking form or send us a fax or email according to the booking form with valid data. After we have received your booking we will send you back a fax / e-mail to confirm your reservation and the data of our bank account for deposit transfer. Your booking is not firm until we have received deposit payment of 80 % of the total tour price and the final payment of the full tour price has to be made at least 2 weeks before arrival date . The deposit payment is not refundable if you cancel your tour.

A. COMMUNICATIONS
Quotation and confirmation will be sent to you by fax, or telephone or email. We will work hard to respond your questions within 2 x 24 hours.

B. RATES
1.Rate are quoted net in US dollar  or IDR Rates subjeck to change with or without prior notice.

2. Rate quoted based on minimum 2 person per program, Single Supplement : Must be paid when single traveler have been chosen Child above under 12 yrs old will be charge 50% off from adult price.

C. CANCELLATIONS
Java Rhino Ecotour will not charge you cancellation fee for tours and transfers shown in the tariff. However, hotels, restaurant, carriers or contractors may charge a cancellation fee for no-shows or very late notification of cancellation. In such cases we will pass the charges on to you.

D. TRANSFERS SERVICE
Include carriage, porter ages, meeting service, and assistance. Transportation is by private car or motor coach.

E. SIGHT-SEEING AND PACKAGE TOURS
All sight-seeing and package tours include entrance fees, performances, meals as shown in the programs and transportation services by private car, jeep, motor coach, truck, boat, or canoe. Requests for guides proficient in languages other than English,  should be made in advance and are subject to availability

F. RESPONSIBILITY
Java Rhino Ecotour acts only in the capacity of an agent for tour arrangement, hotel, car rental, boat and others contractor and will therefore have to disclaim responsibility of any loss, damage, accident, injury, including death, delayed or cancelled transportation services, changes of schedules, strikes or any other irregularities caused or arising from circumstance beyond our control; delay, all the tour depends on the weather condition and may make changes accordingly.

G. TRAVEL INSURANCE
With any overseas traveling we advice that you take out full travel and medical insurance. We tale no responsibilities but take every step to ensure you have a safe adventure holiday.

H. TOUR PRICES EXCLUDE :

    1.    Flight Ticket
    2.    Airport Tax
    3.    Optional Tour
    4.    And other personal expenses

LIABILITY:
Krakatoai Tour Service and its associates and agents will do the best to arrange the tours and packages as per itinerary. We keep the right to change or to cancel (with refund) any tours or packages or itineraries if the local or weather circumstances force us to do so. Andresbali Tour Service acts only as an agent for transportation companies, hotels and other contactors and therefore have to disclaim responsibility for any damage, loss, injuries including death, accidental delays and irregularities beyond our control.For correct and accurate information we recommend you to call us directly at our 24 hours hotline +628521 644 8250. If another person booked on your behalf, make sure again that you are actually booked with  KrakatoaTour.